Can a worker who is already in the system for my client company be brought under my company?
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I am already registered with my Client Company, why have I received another request to register?
If you have already registered we recommend contacting your client company site admin as this could be a duplicate, or in some instances, details for your company may have been updated by the client company which will put you back into the ...
How to deactivate a trainee / worker across all client portals
Rapid B2B stores central records of the compliance statuses of your workers through the 'My Workers' page. If you have a worker leave your company, you may wish to deactivate them across your various clients. In cases such as this, subscribers of ...
How to update your business address with your client company
If your company's business details have changed, such as your business address, you may update it within your Contractor Management Portal. Re-inducting trainees / workers Select the relevant client company under "My Client Portals": Please note: If ...
How do I reactivate a worker
Reactivating trainees / workers Select the relevant client company under "My Client Portals": Please note: If you cannot see the company listed you may have logged in with the wrong email address. You need to login with the alternate email address ...
How to re-induct a trainee / worker
If you have an expired trainee / worker, you may re-induct them by following the below instructions. Re-inducting trainees / workers Select the relevant client company under "My Client Portals": Please note: If you cannot see the company listed you ...